Why is My HP Printer Showing Offline?

Printer is Showing Offline

Despite current advances in engineering, printer and computer problems continue to be a common occurrence for many people. When you run a business, there is nothing worse than getting a message telling you that your printer is showing offline instead of knowing how to fix it. 

Printer is Showing Offline
In this blog post, we have clarified the possible explanations for why you have an offline printer and the ways to repair it. 

Offline printers Unable To Connect with your PC

In case your printer displays an offline message, it means that it is having difficulty communicating with your PC. There can be any number of reasons for this, from connectivity difficulties to printer failure. 

No matter the reason, there are many tests you can do to determine what problem you are facing.

Evaluate your link

The initial port of call would be to double-check your printer's link to your PC. You need to check the system cable connecting your printer to your own router and inspect the USB cable connecting your printer to your PC or laptop. 

If each of these connections appears to be working, consider transferring your cables to other ports.  When you have a wireless printer, verifying the relationship could be a bit more complicated. 

For example, on a wireless version like the Epson WF-3540DTWF, you must enter the 'setup' style into your printer. Choose the purpose of 'system settings' and press 'validate network settings'.

This will show the current state of your system configuration. After that, you can print a status sheet to provide you with a full breakdown of your link, simply by hitting 'Start'. 

Restart Your Printer

This can reset your version and can sometimes allow your printer to re-establish the relationship.

Clean The Print Work

Well, a document could have caused your own printer to go offline. To combat this, try deleting all your print jobs by simply hitting "cancel all files". This can clean up the print queue and allow you to reset your version.

Remove and again reinstall the printer

The other way you can solve an offline printer would always be to remove the printer from the PC or laptop and reinstall it. To remove your printer, simply open the 'device and printers' on your computer's control panel.

Click on the version you want to remove and select 'remove'.  At this point, you will need to reinstall your printer on your PC. This normally involves simply connecting your printer to a computer using USB and turning it on.

But if you are reinstalling a wireless printer, you must first make sure your printer is turned on. Click 'insert a device' and then just select your printer version to install.

After these steps, it should allow you to repair any offline printer. In case you have other difficulties with offline printing, contact your printer manufacturer or speak to one of our in-house specialists.

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